Robe longue noire à bretelles et surpiqûres en dentelle

📦 Processing Time:
Orders are packed and shipped within 1–3 business days. No fluff — just fast dispatch🚚

🕒 Delivery Timeframe:
Most orders arrive within 3–10 business days (excluding weekends and public holidays).

Delays due to couriers, weather, or peak periods may apply.

🔍 Order Tracking:
You’ll receive a tracking link as soon as your order ships.

📫 Double-Check Your Address:
Accurate shipping info helps avoid delays — please double-check before placing your order!

🌍 We Ship Worldwide:
ALUEZOS ships globally — because Style has no borders.

✨ Our Promise:
Soft, oversized, and quietly better. No gimmicks — just plush fleece and real comfort you’ll reach for every day.

14-Day Return & Refund Policy

You have 14 days from the date of receiving your order to request a refund. Unfortunately, we will not be able to process refund requests submitted after this period.

Refunds will be issued to the original method of payment used at checkout.

To initiate a return, please contact us at: support@aluezos-canberra.com

Return & Refund Conditions

To be eligible for a refund or exchange, the item must be unused and in its original condition, just as you received it.

Items that are not in their original condition, are damaged, or missing parts (not due to our error) will not be eligible for a refund.